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VoiceDesk

Every voice note heard, understood and answered.

Turn customer voice notes into clear English and drafted replies from your approved answers. You review every reply. Nothing sends itself.

Start your free workspaceSee how it works
A market trader smiles as she arranges tomatoes and peppers at her stall
One note. A clear next step.

“Abeg, una fit deliver to Yaba?”

Pidgin → EnglishFor your review
5 languages
More ways to feel understood
4 clear steps
From voice note to reviewed reply
100% human approval
You decide what gets sent

A voice note in. A thoughtful reply out.

  1. 01

    Receive

    A customer records a note on your private business link.

  2. 02

    Understand

    Read the transcript and English translation. Check anything unclear.

  3. 03

    Draft

    Get a suggested reply grounded in your approved answers.

  4. 04

    Approve & send

    Edit if needed, approve the final words, then choose Send.

Let customers speak their way.

Keep the original transcript beside the English translation. For uncertain words or beta languages, your team checks before replying.

  • Pidgin
  • Yorùbá
  • English
  • Igbo · Beta
  • Hausa · Beta

For the people behind the counter.

  • A food seller dishes jollof rice into takeaway packs at her stall

    Food & everyday essentials

    Orders, delivery areas and today's menu.

  • A young shoe seller arranges shoes on the shelves of his shop

    Shops & independent makers

    Stock checks, sizes and pickup questions.

  • A salon owner smiles from behind her front desk

    Local services

    Bookings, opening hours and prices.

The last word is always yours.

VoiceDesk prepares the reply, not the decision. Every draft has a source answer, a review state and a clear approval trail.

Approved · ready to send

“Yes, we deliver to Yaba. Delivery is ₦1,500.”

Approved by Ada, 14:32Editing clears approval. Review and approve again.

A little more room for every conversation.

Monthly plans · usage caps built in · no per-minute meter.

  • Starter
    ₦15,000/month
    1 agent seat
    Up to 300 voice minutes a month    A small shop, about 20 notes a day.Choose Starter
  • GrowthMost popular
    ₦45,000/month
    3 agent seats
    Up to 1,200 voice minutes a month    A busy shop, about 80 notes a day.Choose Growth
  • Business
    ₦120,000/month
    10 agent seats
    Up to 4,000 voice minutes a month    Delivery firms, clinics, support desks.Choose Business

One flat price, no meter to watch. Reach your plan's limit and you move up a plan. Enterprise plans with SSO, an SLA and data kept in Nigeria are coming later.

All plans include transcripts, English translations, approved-answer drafts and human review.

Private by design. Clear by choice.

Customers see who they're recording for and give consent before sending. Voice notes and contact details stay in your team's workspace, not on a public feed.

Frequently asked questions

Will VoiceDesk send replies automatically?

No. A teammate reviews the draft, approves the final reply and presses Send. Editing an approved reply requires approval again.

What happens when a note is unclear?

It is marked Needs human. Listen to the original, check the transcript or ask the customer to clarify. You can retry processing.

Can I change what my business says?

Yes. Add and edit answers in your knowledge base. Drafts show the approved answer they came from so your team can verify them.

Make room for every voice.

Create your workspace

Start with a few approved answers. Keep every reply in your hands.